Information Collection and Use
Our Website uses forms in which you give us contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. For certain services, we may also request a credit card number, government identification number, or other financial information. We will then create an account for you.
We receive and store any information you enter on our website or give us in other way, including email, telephone, or other communications with our customer service department. If you contact us for support.
We use your information to contact you regarding functionality changes to our services and special offers we think you’ll find valuable. If you would rather not receive this information, please see the “Updating Your Information” section below on how to change your preferences.
We use information gathered about you from our website statistics (ex. IP address or Operating System) to help diagnose problems with our server, and to administer our website. We also gather broad demographic information from this data to help us improve our website and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.
Our website has security measures in place to protect against the loss, misuse or alteration of the information under our control. When you enter sensitive information (such as a credit card number) on our order forms, transmission of your information is encrypted using secure socket layer technology (SSL) on our payment gateway.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, to allow you to contact us directly. We strive to promptly reply to your messages.
Third Party Service Providers
We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, conducting contests or surveys, performing analyses of our products or customer demographics, and customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for any secondary purposes.
We use a tool called “Google Analytics” to collect information about use of our website, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to our website. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve our services. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Updating Your Information
You may alter, update or deactivate your account information or opt out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your account information or contact preferences.
- You may contact us through our contact page
- You may send an email to [email protected]
- You may visit your online Account Manager
- You may call us at: +202 2559 3661
We will respond to your request for access or to modify or deactivate your information within thirty (30) days.
Abroad Data Transfer
If you are visiting our website from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this website and communicating electronically with us, you consent to such transfers.